COVID 19 Resources
Unemployment Insurance

NYS Dept. of Labor is piloting a Virtual Career Center

Now more than ever we realize the value of being able to work efficiently and effectively in a virtual world. That’s why we are so excited to announce that we’ve teamed up with Eightfold.AI to launch a new Virtual Career Center platform.  

Our new site provides an experience customized to our customers and their needs. Through it, they have the opportunity to: 

·         Upload resumes, browse their top jobs in seconds, and see why they match 

·         Apply for positions that are relevant to their skill sets 

·         Explore training opportunities to step up in their career 

 In the coming weeks a select group of pilot customers will be receiving communication both from the Department and from Eightfold.AI offering them early access to register for an account in our Virtual Career Center. This communication will include a message from our secure messaging system (TWC), an email from [email protected] with a link to register with Eightfold.AI for our Virtual Career Center, and a text message from our messaging system. Attached please find a copy of the messaging that will be going out to our customers. 

 If any customers reach out to you or your colleagues questioning the legitimacy of the messaging they’ve received regarding this, please assure them this is an official New York State Department of Labor product and that their information will be secure. Encourage them to register – this is a powerful, cool new tool, the likes of which we’ve not seen before, and this group is getting early access! 


Are you approaching your Benefit Year End Date (BYE)?

UI Claimants: If you are still unemployed when your claim reaches its BYE date, you may qualify for extended benefits under federal programs or for an entirely new claim, based on your work history and non-self-employment wages earned since filing your initial claim.

More information can be found here Unemployment Insurance and Benefit Year Ending (BYE) Date (


How to get your 1099-G tax form

(NYS Dept. of Labor does not automatically mail 1099-G Tax Forms)

You may choose one of the two methods below to get your 1099-G tax form:

  • Online:
    The 1099-G form for calendar year 2021 will be available in your online account at to download and print by the end of January 2022.
    To access this form, please follow these instructions: How to Get Your 1099-G online.


  • Phone:
    If you do not have an online account with NYSDOL, you may call:
    This is an automated phone line that allows you to request your 1099-G via U.S. Mail. The form will be mailed to the address we have on file for you.


If you think you are a victim of UI Fraud

NYS is encouraging all citizens to stay vigilant, monitor their mail, and should they notice anything suspicious coming from the NYSDOL in the mail (particularly when they have not claimed unemployment), they should report it to the Fraud Department by calling toll-free at (888) 598-2077, and visit​ to complete online forms.

Citizens are also encouraged to email the FBI branch in Buffalo if they have received a letter or related debit card contact at: [email protected] or call the number of the New York State Police Troop A Headquarters at (585) 344-6200.

Important Information for Unemployment Insurance Claimants:  



DOL announced they will send texts or emails when:

  • They have your claim
  • Your claim is ready for you to certify 
  • Your benefits can be paid

Once you have an approved Claim

You MUST go into your account EVERY WEEK before Saturday and certify that you are still unemployed.

You can make your weekly certifications in 2 different ways:

  1. Click HERE to go into your website account 
    • Log in with your NY.Gov ID
    • Click Unemployment Services on the My Online Services Page
    • Claim Weekly Benefits
  2. Call (888) 581-5812 [for traditional unemployment insurance

Shared Work Program applicants

Additional Tips from @NYSLabor........The official Twitter account for the NYS Department of Labor:

For all other Unemployment Insurance questions not addressed above: